Eliminar su cuenta y sus datos

• Open the Stalana app and sign in.
• Go to Account → Your data.
• Tap Delete account and confirm.

Sign in on the agency website, open My account and choose Delete account. You can also download a copy of your data there.

• your account and sign-in details, favourites, saved searches and alerts, push notification tokens;
• your name, phone and email are removed from enquiries, viewings and messages held by agencies.

• signed viewing confirmations, which the agency must keep by law;
• invoices and data regulations require us to keep, for as long as they require;
• backups, which are deleted automatically within 30 days.

The agency owner removes a staff account in Settings → Team. An owner who wants to close the whole agency writes to office@stalana.com; the data can be exported first.